GenAI Enterprise
Dashboard
Consolidating Chat, Translation, and Documentation into a unified, dark-mode command center for support agents.
ROLE
TIMELINE
PLATFORM
Fragmented Workflows
Agents were losing time switching between PDF viewers, Translate, and Ticketing tools. This caused high "Tab Fatigue" and security risks.
The Goal
Design a Unified Workspace where agents can Translate, Summarize, and Search without ever leaving the secure environment.
Visual Language
Typography
Plus Jakarta Sans. A geometric sans-serif that feels "engineered" yet approachable. Excellent legibility for dense data tables.
Aa Bb Cc 123
Color Tokens
Background #08090F
Primary Action #4F46E5
Success State #10B981
Key Interfaces
Agent Assist Chat
I separated visual hierarchy: User Inputs (Right/Color) vs. AI Responses (Left/Grey). Added "Quick Action" chips to reduce typing time.
Instant Summarization
Reading 50-page PDFs is slow. The AI parses uploaded documents and generates a concise abstract, allowing agents to grasp context in seconds.
In-App Translation
Integrated a Translation toggle directly into the chat. Agents can switch languages (e.g., UK English) while maintaining conversation context.
Document Repository
I used an "Accordion" pattern. Agents can view file metadata (URL, Author, Date) without navigating away from the list view.
Search History
The History view provides a searchable, chronological log of all queries, ensuring easy recall and compliance auditing.
DokSense Analytics
High-contrast "Status Pills" (Resolved vs Specialized) help managers identify bottlenecks. Tabular lining figures ensure data aligns perfectly.